In the complex world of nursing home management, differentiating between vandalism and theft in insurance policies is crucial for adequate coverage. Vandalism, which involves intentional property damage, is often covered under standard commercial policies, whereas theft – the unauthorized removal of property – may not be. This disparity in coverage can leave nursing home operators vulnerable to significant protection gaps, particularly in cases of theft. Many policyholders find themselves in need of additional endorsements, which are modifications to an insurance policy that specifically alter or expand its coverage, to ensure they are fully protected against both types of incidents.

Sub-limits within insurance policies play a critical role in defining the extent of coverage for losses due to theft and vandalism. These are specific limits set within a policy that cap the payment for certain types of losses, often at an amount lower than the overall policy limit. For instance, a policy might offer a total coverage of $100,000, but within it, there could be a sub-limit of only $30,000 for theft and vandalism. This can lead to underpayment of claims, as the allocated amount may not fully cover the losses incurred. Understanding and navigating these sub-limits is essential for nursing home operators to ensure they receive adequate compensation for their claims.

Cedar Grove Nursing Home, a medium-sized facility known for its quality care, was thrust into a challenging scenario when it fell victim to a sophisticated theft operation. The incident resulted in the loss of critical assets including state-of-the-art medical equipment and advanced computing technology, crucial for the day-to-day operations and patient care. The complexity of the loss was compounded by the nature of the stolen items: some were recently acquired, lacking extensive documentation, while others were integral to specialized medical procedures, making valuation difficult.

In navigating the insurance claim, the public adjuster expertly leveraged the policy’s sub-limits and endorsements, focusing on areas often overlooked in standard assessments. They navigated the intricacies of policy exclusions and sub-limits, ensuring comprehensive coverage for ancillary costs such as expedited shipping of replacement equipment and temporary rentals. Importantly, they identified a key endorsement that provided additional funds for enhancing the facility’s post-theft security, fortifying against future risks. This approach not only secured compensation for the immediate losses but also addressed the broader operational impact, including business interruption. The adjuster’s strategic and assertive negotiations, grounded in a deep understanding of the policy’s finer details, led to a settlement that far exceeded the initial offer from the insurance company, underscoring the value of expert guidance in complex insurance claims.

For nursing home owners, a deep understanding of their insurance policies is not just beneficial, it's essential. Navigating the nuances and recognizing the limitations inherent in these policies is key to ensuring comprehensive protection. Proactively enhancing coverage with specific endorsements for theft and vandalism can bridge potential gaps, safeguarding against unexpected financial setbacks. Collaborating with insurance professionals who specialize in the unique needs of nursing homes offers an invaluable opportunity to thoroughly assess, update, and tailor policies. This proactive approach to insurance management goes beyond mere precaution; it is a strategic initiative vital for financial stability and resilience in the face of potential theft and vandalism incidents.




About the Author

Stuart Dorf, JD, CPAU | Executive Vice President

Stuart Dorf, JD, CPAU, Executive Vice President at Globe Midwest Adjusters International, is a licensed public adjuster, appraiser, umpire, and attorney who specializes in securing fair insurance claim settlements for property and business owners. With over 20 years of experience in commercial real estate, law, and marketing, he holds licenses in multiple states, actively participates in legal associations, and has a strong entrepreneurial background. He earned his law degree from the Illinois Institute of Technology’s Chicago-Kent College of Law and graduated with honors from Tulane University. | 248.915.0399


Yossi Gottfried, MSA | Regional Vice President

Yossi Gottfried, MSA, Regional Vice President at Globe Midwest Adjusters International, is a forensic accountant specializing in business interruption claims. Yossi leads the firm's nursing home/assisted living facility practice group, advising operators on large insurance claims. His expertise lies in applying insurance policy formulas to accurately assess income loss due to property damage, ensuring clients receive a claim reflective of the true monetary value. He holds a Bachelor of Science in Finance from Yeshiva University and a Master’s in Accounting from Wayne State University. | 248.885.3902